Question 1

Q1. How can I get one of your guitars?

Accepted Answer

The fastest way is to select from my AVAILABLE GUITARS webpage. It is also useful to visit my ORDERING webpage.

Just email or text me your selection and I will share with you the pricing.

Question 2

Q2. How do I secure an order?

Accepted Answer

For purchasing available or repeat design guitars, full payment can be made via bank transfer or credit care payment.

For custom guitars, make a 80% deposit of the agreed price, and the balance 20% upon completion of the custom guitar.

Question 3

Q3. How long does it take to get a custom order guitar made?

Accepted Answer

Generally, it can take 6 months to 12 months. As the design complexities increase, time needed to build it would also increase.

Question 4

Q4. What about the design specifications?

Accepted Answer

After the deposit is received, the customer and myself would establish a line of communication to determine the design specifications. The aim is to enable the customer to visualise the end product.

Question 5

Q5. What is acceptance of the design specifications?

Accepted Answer

The discussions on design specifications would be consolidated and summarised into a document. The customer would be requested to review it. Once the customer has approved and the document, acceptance of the design specifications is considered done.

Question 6

Can I modify the design after accepting the specifications?

Accepted Answer

Simple alterations can be accommodated to the best of our abilities. For major changes, we may need to revisit the design discussions. Any modifications will be subject to the appropriate design change fees.

Question 7

Q7. When would you start making the guitar?

Accepted Answer

Usually the work begins after the customer has accepted the design specifications.

Question 8

Q8. Is there a pickup system in your custom guitars?

Accepted Answer

Pickup system is not included. If required, I can supply and install various after-market brands of pickup systems on request. Please enquire for the actual fees.

Question 9

Q9. What about shipping the guitar?

Accepted Answer

Free delivery for customers who are living in Singapore. Overseas shipping fee applies.

Question 10

Who handles shipping-related fees and permits?

Accepted Answer

Shipping fees are charged based on the destination. However, any additional shipping-related charges, such as import permits, taxes, and customs duties, are the responsibility of the receiver.

Question 11

Q11: About CITES import permits.

Accepted Answer

If the custom made guitar is of wood species that require a CITES permit to be shipped, the CITES permit for EXPORTING from the Singapore authorities would be applied for. To complete the shipping procedures, the receiver(s) of the guitar should apply for a corresponding CITES permit for IMPORTING.
The fees for the CITES permit for EXPORTING from the Singapore authorities would be added upon the price of the guitar.

Question 12

Q12: Can I order a guitar that is of the same design and shape of a known guitar brand?

Accepted Answer

To build something commercially available is making copies. While guitar makers are experienced in making their own guitars, they may not necessary be familiar with the guitars of other brands. It is experimenting with a commissioned job. It is hardly professional to do so.

Question 13

Q13. What are your guitars pricing like?

Accepted Answer

Please visit my ORDERING webpage and scroll to the last section.

Question 14

Q14. Is there a carrier for each custom guitar order?

Accepted Answer

Yes, a accompanying hard case for each custom guitar order